Our Services
We make it super easy to stay in touch with your supporters, helping you quickly manage all your mail and digital communication needs in one place. Simple, fast, and efficient!
Acquisition Appeals
Social media is great for drip feeding leads every week, but when there’s targets to meet nothing can bulk deliver new supporters like a mail campaign. The challenge of course is the cost. Learn how the latest technology can reduce your pack cost, drive supporters online, and leverage from social share!
Surveys
Not sure where to go next? Why not ask? Surveys, when done right, lead to well-informed strategies with greater impact and clearer direction, helping you make the best decisions moving forward. And they are more than just a great tool for Bequest leads! Hear how we have made them a valuable part of a donor journey.
EOFY Statements
Be it printed or email we can quickly and efficiently contact your supporters with their end of year statements. But learn how high levels of personalisation, and impact reporting can increase retention, and even generate revenue from this annual communication.
Personalised Landing Pages (purls)
Stay focused! Use business rules to ensure web content is tailored for each supporter. Is this life after cookies?
Receipts
Save back-office resources but letting us print & mail your receipts. We can automate the process so all you need to do is upload data feeds to our web portal.
Newsletters
Supporters love good news. Learn how we’ve turned the traditional printed newsletter into something that can generate more revenue than an appeal!
Welcome Packs
It’s not a bad problem to have when you’re struggling to keep up with sending out Welcome packs to your new supporters. Talk to us about automating the process.
Emergency Appeals
When disaster strikes speed-to-market is paramount. The funds you raise will be directly related to how fast you got your appeal to market and leveraged from the media coverage in the news. Let us show you how we’ve been doing this successfully for our clients over the past 10 years, and how the latest technology is allowing us to fast track further. We get it, and we’re here to help.
Omnichannel Output
Program once – email supporters with an email address, and mail those without.
Online Shop – we’ve got you covered
We offer fully-automated and semi-automated solutions for fulfilment of online retail orders. Whether it’s event merch, Christmas gifts, or virtual gifts, we can streamline the process with minimal investment required. We handle storage, printing and tracked distribution. Even viable for surprisingly small volumes.
Donor Journeys
It’s been over 10 years since we implemented our first donor journey, and now manage them for a number of charities. We offer the most practical approach to getting a new journey live. Our automation solution is cost effective, ideal for testing and scalable. We can integrate both printed DM and email as touch points through the journey. We can manage the whole multi-channel journey; or just the printed comms with your inhouse digital team looking after the emails.
Appeals
Since our print & mail production is inhouse we are ideally positioned to ensure your appeals go out on-time, on-budget and with a high level of care & accuracy you may not be used to. We know printing and mailing inside out so can make sure you get the best bang-for-your-buck, balancing innovation with budget constraints and segmentation opportunities. We excel at turning the creative ideas of design teams into practical mail pieces that can be produced mechanically and cost-effectively. We can integrate digital touchpoints and share-to-social to enhance the performance of your outbound mail campaign.
Personalised Video & Images
Yes, we can help you make an impact by personalising video content or an image to each supporter!
Why you should choose us.
Millions+
Mail pieces a year
60%
Customer base working with us 12 years+
90+
Years of Experience
100%
On time
Testimonials from happy clients.
“It’s been great working with you guys. You’ve always pulled through for us even when we were behind schedule.”
“We can’t begin to thank you enough for your ongoing efforts to our organisation! Words cannot express how grateful we are for your dedication…”
“All materials arrived today. They look FANTASTIC. So worth all the blood sweat and tears you put into them. We actually think they are the best piece of campaign collateral ever!!!“
“I have absolutely loved working with you over the years. Thank you for always being patient with our delays (and difficult data!), for consistently and reliably delivering high quality work, and for being such a pleasure to work with.”
“Thank you so so much for all your hard work and patience-especially with me!!! You are all amazing!!!”
“Thanks, you are absolute value, and I really appreciate your help and efforts.”
“You really are the best, we would be lost without you!!”
“You always go the extra mile for us and we really do appreciate it. However would we manage without you guys?”
Just a few more from our happy clients.
“I just wanted to say thank you very much for you and your teams flexibility, guidance and patience.“
“I have had great feedback from the team about your level of detail and your efficiency.“
“Another great year working together and you always come up with the goods when we need you to.”
“Thanks for all your help over the year and your ability to never say no to anything!!”